Frequently Asked Questions

1. What is TinyURLz?

TinyURLz is a URL shortening tool that allows you to create short, customized links for easy sharing and tracking. It helps you manage long URLs and provides analytics on link performance.

2. How do I create a short URL?

Visit the homepage, enter your long URL in the provided field, and click "Shorten URL". If you're logged in, you can also set a custom alias for your short link (e.g., https://tinyurlz.my/my-custom-link).

3. Do I need to sign up to use TinyURLz?

Yes, signing up is required to access features like click analytics, custom short links, and URL management. You can sign up for free on the "Sign Up" page.

4. Can I create a custom short URL?

Yes! If you're logged in, you can specify a custom alias when shortening a URL. For example, you can shorten a URL to https://tinyurlz.my/my-custom-link. Custom aliases must be unique and comply with our Terms of Service.

5. Can I track the analytics of my shortened URLs?

Yes! After signing in, go to the "My URLs" page to view detailed analytics for your shortened links, including click counts, locations, device types, browsers, and referrers.

6. Is there a limit to how many URLs I can shorten?

Yes, the Free Plan has a limit on the number of URLs you can shorten per month. To create unlimited short links, you can upgrade to a Paid Plan. Check the "Pricing" page for details.

7. How can I edit or delete my shortened URLs?

If you're logged in, visit the "My URLs" page. You'll see options to edit (e.g., change the custom alias) or delete any URL you've created.

8. Can I generate a QR code for my short URLs?

Yes! Go to the "GenQR" page, enter your short URL, and generate a QR code. You can download the QR code to share it easily.

9. How do I reset my password?

If you're logged in, go to the "Profile" section to update your password. If you've forgotten your password, click "Forgot Password?" on the sign-in page and follow the instructions to reset it via email.

10. How do I delete my account?

You can delete your account from the "Profile" page by selecting the "Delete Account" option. Alternatively, contact support at [email protected] for assistance. Note that deleting your account will also delete all associated URLs and analytics data.

11. Are my shortened URLs permanent?

Shortened URLs are permanent unless you delete them or your account is terminated for violating our Terms of Service. We may also remove URLs that are inactive for an extended period (e.g., 2 years with no clicks).

12. What happens if I share a shortened URL that leads to illegal content?

Sharing URLs that lead to illegal, harmful, or objectionable content violates our Terms of Service. We may remove such URLs and suspend or terminate your account. We also cooperate with law enforcement if required.

13. Can I use TinyURLz for commercial purposes?

Yes, you can use TinyURLz for commercial purposes, provided your use complies with our Terms of Service. For high-volume usage, we recommend upgrading to a Paid Plan.

14. How secure are my shortened URLs?

We use industry-standard security measures to protect the Service, as outlined in our Privacy Policy. However, we are not responsible for the content of the URLs you shorten or for third-party websites you access through shortened links.

15. Why do I see a warning when clicking a shortened URL?

We may display a warning page if a shortened URL is flagged as potentially harmful (e.g., due to spam or malware). This is to protect users. You can choose to proceed at your own risk or report the URL to us at [email protected].

16. Can I export my analytics data?

Yes, if you're on a Paid Plan, you can export your analytics data as a CSV file from the "My URLs" page. This feature is not available on the Free Plan.

17. What should I do if I encounter a technical issue?

If you experience a technical issue (e.g., the Service is down, a feature isn't working), please contact our support team at [email protected]. Provide details about the issue, including screenshots if possible, and we'll assist you promptly.

18. How can I provide feedback or suggest a feature?

We'd love to hear your feedback! Please email us at [email protected] with your suggestions or comments. We're always looking to improve the Service.

19. Does TinyURLz use cookies?

Yes, we use cookies to enhance your experience, as described in our Cookie Policy. You can manage cookie preferences in your browser settings.

20. How does TinyURLz protect my privacy?

We take your privacy seriously. We collect only the data necessary to provide the Service, use industry-standard security measures, and comply with data protection laws. For more details, see our Privacy Policy.